Customer Testimonials
Always happy with Michael and other employees!!
Melissa in service is great she goes above and beyond for her customers, very friendly , and respectful.. you could not ask for a better service writer …
In the current marketplace, many dealers I’ve worked with have not been willing to communicate without being in person. Peyton and his team worked to put together a deal for us then arranged as much as possible to streamline the process once we arrived. They were flexible with us and even though we did pay some above MSRP, I felt it was very reasonable considering how in demand new cars are. I would absolutely recommend this dealership if you’re in the market.
What a great experience! The team Eddie, Melissa and Michael were great! They had my SUV in and out while updating all of my required services. Thanks guy's 😊
Peyton was Our Salesman, Jesse was Our Financial Mgr. Both were Professional made Us feel comfortable, very little pressure. They have set the bar as how car buying should be for a Customer. Thanks again S&G
I’ve never left a review before on anything. However the service that I experienced today was absolutely amazing. Trey was my salesperson and he hit it out the park. Right from the start he listened to what our needs were and what we could afford. He explained the process to us very clearly and was more then willing to work within our boundaries. I can’t say enough about how wonderful he was to both my wife and I and still did a great job getting us into the perfect car. Also Jesse in finance was great super friendly ...
Helped us figure it out.
A very wonderful buying experience with a very friendly staff
great dealership! Highly recommended!
Rountree Moore Kia is great! I just bought a new 2023 Kia Carnival from them. Such a painless and easy buying process: fast, friendly, helpful, and reasonable. My salesman was Peyton Newsome! Peyton is awesome. Peyton worked me a great deal! He was a friendly and wonderful car salesman. He drove 4 hours roundtrip to Tallahassee, FL late at night to deliver my car. Buy from Rountree Moore Kia and ask for Peyton Newsome.
Rountree Moore Kia is great! I just bought a new 2023 Kia Carnival from them. Such a painless and easy buying process: fast, friendly, helpful, and reasonable. My salesman was Peyton Newsome! Peyton is awesome. Peyton worked me a great deal! He was friendly and wonderful cars salesman. He drove 4 hours roundtrip late at night to deliver my car. Buy from Rountree Moore Kia and ask for Peyton Newsome.
Rountree Moore Kia is great! I just bought a new 2023 Kia Carnival from them. Such a painless and easy buying process: fast, friendly, helpful, and reasonable. My salesman was Peyton Newsome! Peyton is awesome. Peyton worked me a great deal! He was friendly and wonderful cars salesman. He drove 4 hours roundtrip late at night to deliver my car. Buy from Rountree Moore Kia and ask for Peyton Newsome.
There is some type of weird electromagnetic field around Lake City, FL that kills sensors in my Kia Sorento every time I drive through from Atlanta. I've lost a sensor here twice in the last 2 years. The service department at Rountree Moore has helped get me back on the road both times, in a reasonable time frame and for a fair price. Today they even fed my family lunch. Highly recommend - nice people, timely service, have always gone above and beyond for us.
If you can Afford A New Vehicle then I say Go For It, but you have to be careful what you spend anymore with everything going up!!
If you need a car go to tray Scott best person ever won't ever scam you I'm in military and he was excellent worked his magic to get me into a car
Last Friday I had an unrepairable flat tire on my Kia Stinger, it was a bad day for me but thanks to Mike, or Michael Perry the advisor, who was super helpful everything turned out perfect. He was understanding and made sure I received a quick service which is why I am giving 5 stars. Thanks Mike!
Customer service was above and beyond awesome highly recommend
They reconciled the deal and I bought the truck. Thanks Trey!
I brought my Sedona in for a repair and recall fixes . Wow what service , I was treated with courtesy respect and they fixed everything . Nice waiting room with amenities. I was kept informed of the progress at intervals.
Guys, Trey Scaff was freaking awesome! Everyone go see him, best experience buying a car!!
Love coming here to get vehicle service d. Staff is always friendly respectful and caring!!
Jack the car guy went out of his way to work with us to upgrade to a 2020 Nissan Rogue. He did an awesome job working with us.
Jack the car guy was excellent, quick, and very professional. If we ever need a new car, we'll be back to ask for him!
Great customer service, they will take care of you no matter your situation. Highly recommend Jack the car guy!
Salesperson "Jack the car guy" was extremely helpful.
JP was amazing and totally helpful getting me into a new car !! Also jack the the car guy ! Ten stars !
Jack The Car Guy and his team at Kia of Lake City,Florida were outstanding in customer service and helping me get to my payment I wanted to pay monthly,very friendly and willing to help out in way that they could.
Jack the car guy great job working with me on all of my Issues Mike wigglesworth
Jack The Car Guy was amazing. He made sure to get us the best deal possible and even stayed open late for us on a Sunday. Best salesman around!
Jack the car guy was amazing. He went above and beyond to make sure we got until a vehicle same day! Couldn’t ask for a better Salesman.
Jack the car guy helped my husband and I get his dream truck
Jack car guy he was very professional and helpful to me good job thank you.
Hey this is Barbara I just purchased a 2022 Kia Sportage from Ricky and Jack! I f you want a great deal come down and see them!
Jack the cut guy is amazing. Jack is a good sale man thank you
Jack car guy is amazing
Jack is amazing thank you for your help. Jack is such a pleasant and hardworking guy tries his best to satisfy his clients hard as he can thank you so much
Jack the car guy here in lake city definitely hooked me up today he listened to what I had to say and got the job done 🙂 definitely recommend
I highly recommend Rountree Moore Kia. Everyone there treats you like family or close friend. I give rave reviews to Trey, Berry, Josh, Demetrius and the receptionist whom I can’t remember her name. If you are looking for a automobile this is the place to go!
I can honestly say that out of all the 5 times I've bought a car making business with Rountree Moore Kia it's been the most unique and pleasant of all. Starting with the fact that I didn't have to sit at a dealership for hours of negotiations because they were acomodating and competent enough to take care of everything over the phone since I live 4 hours away from their location. Needless to say they even delivered the car to me the next day. They have a great rounded sales team from the sales person to the sales manager. ...
I bought a nice car from these guys. Very easy and they went above and beyond for me to drive out that day. Go see JP and tell him Keith sent you. You won't be disappointed 😁.
What a wonderful experience at the Kia Dealer in Lake City. The staff was outstanding, service was impeccable, very clean and well kept dealership, and we were in and out....we just want to give a big shout out to Trey his expertise with our new Telluride has been such a blessing...thank you Demetrius and Jesse for a job well done. I have recommended all of my friends to go there for their automobile needs!! Thank you guys!!
highly recommend these guys, great sales team, seth was very knowledgeable and helpful along with the sales manager demetrius, such a delightful experience altogether
Sales team was great, highly recommend the dealership, one of the best experiences I’ve had a dealership…a real no pressure type of place.
The dealership is amazing, and Ricky Rivera was an awesome salesman through the process.
Ayo, that guy Trey S. was awesome and professional. Funny dude. Go see him.
I dont post alot, but when you have a positive and wonderful experience; you share. I am thrilled to have gone to Rountree Kia to purchase my new car. Trey and Jesse were GREAT! I provided a run down of what I wanted and liked and they did the work to get me into a brand new 2022 Kia Seltos EX. I'm sure it wasnt easy to please me and get all I wanted at the right price point but they exceeded my expectations. A wonderful place to buy without the salesman pressure and pitches. I recommend to all looking ...
Me and the wife went in on Saturday December 18 2020 we were there for service with no intent to buy .. but we looked at the Kia carnival and really liked. It our sales guy and finance manager there alone with the rest really worked hard for us and got use right we’re we need to be on payments we traded to vehicles for it . Our coustumer service here amazing … first time come out on top for once
One of the best car buying experiences I’ve ever had! The store itself was nice and very welcoming but the icing on the cake was Xavier he was the most professional and knowledgeable sales consultant I’ve had the pleasure of working with. Would recommend him to anyone looking to purchase a vehicle!
I Had a great experience with Seth. He helped me get what I needed and satisfied with the results. I would recommend him to anyone looking for a vehicle.
I had a great experience at Rountree Moore Kia. Highly recommend Joshua Cleveland. Super funny and an all around caring guy whos going to get you in the car you love.
Ricky Rivera was an amazing salesman and friend through out the experience, the entire dealership was extremely friendly and attentive to my needs and wants. Highly recommend purchasing from Ricky!
One of the best car buying experiences I’ve had! Xavier was a very thorough and understanding sales consultant making sure I understood every feature in my new Kia Soul. My wife and I were very pleased with our purchase and would recommend them to anyone looking to buy a Kia.
The Dealership overall was great. Clean and very friendly staff.
If you need anything from sales DO NOT SPEAK To DEMETRI!!!! He is the most unprofessional, rude person I have come into contact with at this business. I called to ask about an issue with a car I purchased and he was very condescending and rude..he needs a lesson in customer service! Instead of listening to you he cuts you off cause he thinks he knows the answer before you even finish what you’re trying to say. Everyone else I have come into contact with has been fantastic. The 5 ⭐️ are for them.
Kristan Laga was awesome both times I went for service. Great at her job, explained everything to me, professional and nice.
Perry & Russ in parts and service are outstanding! They get your service booked quickly and take care of you. Russ is absolutely delightful to talk to and gets your appointments booked fast. Perry showed me some other vehicles while I waited and made sure my car had all the work it needed.vAnd always makes sure my car gets All the repairs it needs. Nice job to you both! I enjoy my visit and fresh coffee.
Rufino was great!!!! He was patient, worked with us to find the vehicle that best suited our needs and was never pushy!!!! He went above and beyond. I would highly recommend you see him for your next vehicle purchase! My only complaint is how they handled and valued my trade-in. It was made to seem my vehicle had little to no value despite the NADA value, however, it is now listed for sale at the NADA value. I guess that’s the name of the game.
Extremely happy with my purchase from Kia in Lake City. I’ve had some awful previous buying experiences, one that left me majorly upside down and I just want to say a huge thank you to Doug, Josh & Jose at the dealership for making this car happen for me. I finally have my SUV and couldn’t be happier with the quality. You all really worked magic and it’s so nice to get salesmen that are genuine. I’ve been trying to get into a bigger vehicle for years and with my credit and bills piling on top ...
The staff here is truly amazing. They go above and beyond to help you find the vehicle of your dreams! Trust me when I say this is the dealership you WANT to go to.
While traveling north on I75 from Orlando to the panhandle of Florida the Air Conditioning on our 2016 Kia Sorrento stopping working. We had to be at our destination by early the next morning. We called from just south of Gainesville to ask if they could look at the issue and either repair that day or arrange parts to be installed at our destination the next day. Russ Waters took our call, quickly determined they could at the least determine the issue when we arrived in about 40 minutes. They took the car back immediately, we walked down the street to have ...
Jose Rangel IS THE BEST .. working with him was and absolute Pleasure! Jose is Extremely Patient, I never felt pressured to make a decision, and most importantly, Professional-who knows the car business inside and out . The process took awhile but was Well worth it , Jose stayed in touch with me the Entire time which only made the sale Experience even more Enjoyable. I HIGHLY RECOMMEND YOU TALK TO JOSE IF CONSIDERING TO BUYING A CAR .
Great service Got me in my first new car. Thank you Jesse Herrera and Erick McDonald and the rest of there team. Great place to buy a car
I totaled my vehicle one a Friday found this vehicle on Wednesday and purchased on Saturday. The GM Josh and sales associate Xavier were excellent to work with and very helpful. I am now the proud owner of a 2021 Kia Sorento SX and love it! Would definitely recommend this dealer!
The best buying experience I have ever had except from McCormick Motors in Nappanee IN. where I use to work. What else can I say. Thanks for your help in purchasing a car in these trying times. They were the only dealership that offered to try to find me what I needed and followed through Thanks again.
Great service department!
Excellent customer service. Professional and courtesy staff. Easiest car buying experience I have ever had.
courtesy & kindness of EVERYONE.
Had a great experience with my recent purchasing experience with Rountree Moore Kia. Clean facility with knowledgeable sales consultants that listened to my needs. Thanks for everything
Where do we begin. We had Ricky Rivera as our salesman and he was phenomenal. He was very educated and he had great customer service. It was such a delight to meet him and the rest of the staff we were treated just like family. We are proud owners of a 2021 Kia Sorento and could not be happier with our purchase and over all experience!
Service manager was top notch! Thank you for taking such good care of us! Billy and Amanda Paradis😊
We live in N Georgia and broke down in Lake City. I called Kia and they got my car right in. Even suggested a good towing company (Davis Towing). Not only did they rush to fix my car, but they informed me it was all covered! Matt Noonan at the front kept me informed at all times via text on the repairs. I am so happy I had them take my car in. Would definitely recommend if you’re in their area.
The only reason I give a 5 🌟 because the young man in the service department. Know how to greet his customers with hello and may I help you. The others only they said is hello, that was it. And didn't ask me why I was there for. I thanks 😊 this young man for his help and his time with me. I really appreciated.
My overall experience with this dealership was top notch. Everyone that I came in contact with that day was super kind and friendly from the finance manager to the front desk receptionist. I purchased my 2019 Kia stinger from this dealership about two weeks ago and had the pleasure of working with Trey. KEEP HIM AROUND! He was awesome. I drove down from Warner Robins ga to come and purchase this car and he was very easy to get in touch with, very personable and accommodating. He did his job while also remaining responsive to my wishes as the buyer. I’...
Had a great experience and deal working with Trey Scaff!!
We had an excellent experience on our visit and purchase of our 2020 Kia Rio. Our salesman Joseph Shoemake went the extra mile. We were treated with respect and he was very honest and upfront. I have never had the experience of dealing with someone with the integrity he has shown. From the moment we walked in until we left it was an amazing experience. The entire staff were very professional and caring ❤. Go to Roundtree Moore Kia and ask for Joseph Shoemake. It will be an amazing experience. GOD BLESS YOU JOSEPH AND STAFF AT ROUNDTREE MOORE KIA.
Trey was amazing to deal with. Thank you.
Trey was amazing! Thank you so much.
We had an excellent sales experience with Johnny. He worked his hardest to get us approved and he is very kind and understanding. Everyone go see Johnny at Rountree Moore Kia.
Place is awesome
Trey did an awesome getting us into the vehicle I wanted! Go and ask for Trey!
Trey has an awesome personality and makes you feel at home! He did a great job getting us the vehicle Ive always wanted for a price we could afford! Go to Lake City Kia and ask for Trey!
Xavier made sure I got the car I wanted and made sure I got a good price on it too 10/10 would recommend to everyone
If y’all ever need to get into a new vehicle the man to go to is Johnny Sousa at round tree Moore kia this man will make your life so much easier on getting your new vehicle and your money worth. Awesome customer service and great personality I love the atmosphere and service provided.
Great experience from this place. Loving our new 2018 Kia Soul. If you're looking for someone here that will be friendly and help you get a car, John Souza is definitely the guy to go to!
All the guys at Rountree Moore Kia did a jam up job. Michael, Doug, and Jesus did an exceptional job for us. Easiest car buying experience we've ever had. We will be back.
I hate car shopping because of pushy salesmen and how long the process takes. My experience at Roundtree was by far the best experience I’ve ever had. Walt was very informative and kind along with everyone else. My family and I were out fairly quick! I highly recommend Roundtree and I love my Kia!!!! Thanks guys!!!!
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