Johnny Souza is a great salesman. If you are searching for a new car at Rountree-Moore Kia in Lake City, FL then I highly recommend him. We were treated with the utmost respect during the purchase of my new 2020 Kia Sportage. Thank you to Doug, Mike and Johnny for an amazing experience.
I first inquired about test driving a Kia Seltos S Turbo on the website for ROUNTREE MOORE KIA and immediately received an email from Jesse. He was prompt and professional with getting me information on when they were receiving one on the lot. A few weeks later, I was notified as soon as the vehicle was delivered. Went to test drive it on Monday, and came back to purchase on Wednesday. That vehicle in particular had actually been purchased already, but Jesse drove 5 hours to go get the same model and color Seltos S Turbo for me so I would ...
First and foremost I want to say WOW!!! What an amazing experience! From start to finish this was by far the BEST experience I have ever had purchasing a vehicle from a dealership. My sales rep was Johnny Souza. If you are in the market for a vehicle I highly recommend you go see him! You will not be disappointed. Nothing but honesty and top notch customer service!
My 2017 Kia Optima's warning dash lights were on (4 lights, I.e AEB, ABS etc) so I brought it to Roundtree Kia for service. Service Advisor C J Jack took the order & provided outstanding service, they even provided a face mask (covid 19) when I stated that I left mine home. Four repairs were needed(2 were recall items) & all completed in under 2 hours. All repairs were covered by warranty & cost me $0 . The waiting area was deep cleaned & spotless, even the coffee area. I had problems back in 2019 but they have a new staff & was told different service techs. Again, great service now. ...
Nothing but positive things to say about Joe Showmake. He is one of the salesman there. He is very knowledgeable about the vehicles and professional. Doesn't do the hard sell and that is very much appreciated.
We stopped in while our car was being serviced and met with Andy Hart. Andy was terrific. He talked toUs and got an idea of what kind of car we might want and then worked hard to put a deal together for the best car for us. No bs haggling. Just honesty and a good approach. We got the deal we wanted and are very happy. Thank you
Erick McDonald was awesome! We knew which car we wanted and told him we had the payment in hand. Although other people inquired before we made it into the store, he knew this was the car we wanted and definitely helped us out to leave the lot with it! In fact, we searched many different places, even local auto dealers (we are from High Springs) but absolutely could not find a better car for a better deal. The car we bought was beautiful, and at a surprisingly low price. He was so helpful and really tried his best to communicate/...
Ms. Tammy Bell is always as beautiful and friendly as could be.
I am very happy with the way they treated us and how they helped us. Mr.walt did everything he could to get us a vehicle. We left with a very nice Kia Sorrento. I recommend them to everyone.
I know this team for several years always having absolutely fantastic experience of working with them. My family and I bought three cars from them. They have been taking care of all my family vehicles very well, always providing very professional services, excellent response and reasonable cost.
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