Customer Testimonials

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Google Sep 15, 2023

I give this dealership 5 stars they were patient and took there time getting me right until the sale was final the staff was very friendly and congratulated me on my new car and I want to give a special thanks to my salesperson Nay❤️ she really made everything come together for my final sale Thank for my new Challenger!!!!

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Google Aug 27, 2023

Nay is an AWESOME sales associate! She was super attentive and very helpful! I’m SO happy with my purchase!!!

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Google Aug 15, 2023

I just spent a Day with Nay one of kia sale consultant at Kia Roundtree Moore. I had a great time very nice and pleasant young lady my daughter and I walked away with two cars. Nay Dixon Thanks

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Google Aug 9, 2023

Perfect! Buying experience had the guy Luis help with us both times sweet guy!

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Google Jun 16, 2023

If you need a new car Rountree Moore Kia is the place to go! Shout out to Xavier for being so kind and understanding and accommodating and just all around wonderful during my car buying experience!

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Google Apr 12, 2023

BEST CAR BUYING EXPERIENCE IVE EVER HAD. I started the hunt for a Kia Sportage that was HIGH in demand. Scoured the state and ended up going with this dealership that was 4 and a half hours away! I started with the manager, Josh who was awesome! We agreed to numbers and I drove up on the weekend. We were greeted by Peyton who helped us with the sale. He was equally as awesome and by the end it felt like we were talking to a friend! Moving on to financing, Berry sealed the deal! It was so efficient and seamless! ...

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Google Feb 20, 2023

Eddie Gregory the Service Manager treated me like royalty. He came to the car got it started, had it analyzed by his team, fixed the problem, and if that were not enough took me back to my home. He went the second mile and beyond. Therefore I highly recommend Lake City Kia.

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Google Dec 9, 2022

A very good 2023 KIA SUV buying experience. Honest all through the buying experience. Daniel Manalis in sales, Jesse in Finance all the way up to the GM. Low pressure but very attentive to finding a workable compromise. I would buy from this dealer again. KIA is an impressive SUV.

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Google Nov 27, 2022

Tre is very professional, polite and friendly. Most honest sales guy I have encountered please ask for him if you come here.

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Google Aug 28, 2022

I've always gotten took care of and service to my Kia souls has always been excellent.

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Google Aug 23, 2022

Best dealership on Lake City! If you're looking to purchase a vehicle look no further cause this is the store to buy from. The staff here are very professional and honest people my family and I will continue to buy our cars only from Rountree Moore Kia.

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Google Aug 23, 2022

An amazing staff that offers a great experience! This place is hands down the easiest dealership to work with in Lake City I never once felt pressure to purchase a vehicle through the whole process. The staff was extremely Nice and very knowledgeable about the products they are selling. If you're in the market for any type of vehicle I would go to Rountree Moore Kia!

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Google Aug 3, 2022

Always happy with Michael and other employees!!

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Google Aug 1, 2022

Melissa in service is great she goes above and beyond for her customers, very friendly , and respectful.. you could not ask for a better service writer …

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Google Jul 31, 2022

In the current marketplace, many dealers I’ve worked with have not been willing to communicate without being in person. Peyton and his team worked to put together a deal for us then arranged as much as possible to streamline the process once we arrived. They were flexible with us and even though we did pay some above MSRP, I felt it was very reasonable considering how in demand new cars are. I would absolutely recommend this dealership if you’re in the market.

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Google Jul 29, 2022

What a great experience! The team Eddie, Melissa and Michael were great! They had my SUV in and out while updating all of my required services. Thanks guy's 😊

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Google Jul 10, 2022

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Google Jul 8, 2022

Peyton was Our Salesman, Jesse was Our Financial Mgr. Both were Professional made Us feel comfortable, very little pressure. They have set the bar as how car buying should be for a Customer. Thanks again S&G

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Google Jul 7, 2022

I’ve never left a review before on anything. However the service that I experienced today was absolutely amazing. Trey was my salesperson and he hit it out the park. Right from the start he listened to what our needs were and what we could afford. He explained the process to us very clearly and was more then willing to work within our boundaries. I can’t say enough about how wonderful he was to both my wife and I and still did a great job getting us into the perfect car. Also Jesse in finance was great super friendly ...

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Google Jun 29, 2022

Helped us figure it out.

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Google Jun 24, 2022

A very wonderful buying experience with a very friendly staff

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Google Jun 18, 2022

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Facebook Jun 18, 2022

great dealership! Highly recommended!

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Facebook Jun 15, 2022

Rountree Moore Kia is great! I just bought a new 2023 Kia Carnival from them. Such a painless and easy buying process: fast, friendly, helpful, and reasonable. My salesman was Peyton Newsome! Peyton is awesome. Peyton worked me a great deal! He was a friendly and wonderful car salesman. He drove 4 hours roundtrip to Tallahassee, FL late at night to deliver my car. Buy from Rountree Moore Kia and ask for Peyton Newsome.

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DealerRater Jun 15, 2022

Rountree Moore Kia is great! I just bought a new 2023 Kia Carnival from them. Such a painless and easy buying process: fast, friendly, helpful, and reasonable. My salesman was Peyton Newsome! Peyton is awesome. Peyton worked me a great deal! He was friendly and wonderful cars salesman. He drove 4 hours roundtrip late at night to deliver my car. Buy from Rountree Moore Kia and ask for Peyton Newsome.

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Facebook Jun 5, 2022

There is some type of weird electromagnetic field around Lake City, FL that kills sensors in my Kia Sorento every time I drive through from Atlanta. I've lost a sensor here twice in the last 2 years. The service department at Rountree Moore has helped get me back on the road both times, in a reasonable time frame and for a fair price. Today they even fed my family lunch. Highly recommend - nice people, timely service, have always gone above and beyond for us.

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Google May 31, 2022

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Google May 28, 2022

If you can Afford A New Vehicle then I say Go For It, but you have to be careful what you spend anymore with everything going up!!

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Google May 13, 2022

If you need a car go to tray Scott best person ever won't ever scam you I'm in military and he was excellent worked his magic to get me into a car

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Google May 10, 2022

Last Friday I had an unrepairable flat tire on my Kia Stinger, it was a bad day for me but thanks to Mike, or Michael Perry the advisor, who was super helpful everything turned out perfect. He was understanding and made sure I received a quick service which is why I am giving 5 stars. Thanks Mike!

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Google May 8, 2022

Customer service was above and beyond awesome highly recommend

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Google Apr 16, 2022

They reconciled the deal and I bought the truck. Thanks Trey!

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Google Apr 8, 2022

I brought my Sedona in for a repair and recall fixes . Wow what service , I was treated with courtesy respect and they fixed everything . Nice waiting room with amenities. I was kept informed of the progress at intervals.

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Google Apr 2, 2022

Guys, Trey Scaff was freaking awesome! Everyone go see him, best experience buying a car!!

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Google Mar 20, 2022

Love coming here to get vehicle service d. Staff is always friendly respectful and caring!!

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Google Feb 20, 2022

Jack the car guy went out of his way to work with us to upgrade to a 2020 Nissan Rogue. He did an awesome job working with us.

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Google Feb 20, 2022

Jack the car guy was excellent, quick, and very professional. If we ever need a new car, we'll be back to ask for him!

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Google Feb 10, 2022

Salesperson "Jack the car guy" was extremely helpful.

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Google Feb 9, 2022

JP was amazing and totally helpful getting me into a new car !! Also jack the the car guy ! Ten stars !

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Google Feb 9, 2022

Jack The Car Guy and his team at Kia of Lake City,Florida were outstanding in customer service and helping me get to my payment I wanted to pay monthly,very friendly and willing to help out in way that they could.

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Google Feb 8, 2022

Jack the car guy great job working with me on all of my Issues Mike wigglesworth

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Google Feb 7, 2022

Jack The Car Guy was amazing. He made sure to get us the best deal possible and even stayed open late for us on a Sunday. Best salesman around!

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Google Feb 7, 2022

Jack the car guy was amazing. He went above and beyond to make sure we got until a vehicle same day! Couldn’t ask for a better Salesman.

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Google Feb 7, 2022

Jack the car guy helped my husband and I get his dream truck

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Google Feb 7, 2022

Jack car guy he was very professional and helpful to me good job thank you.

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Google Feb 6, 2022

Hey this is Barbara I just purchased a 2022 Kia Sportage from Ricky and Jack! I f you want a great deal come down and see them!

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Google Feb 4, 2022

Jack the cut guy is amazing. Jack is a good sale man thank you

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Google Feb 4, 2022

Jack car guy is amazing

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Google Feb 4, 2022

Jack the car guy here in lake city definitely hooked me up today he listened to what I had to say and got the job done 🙂 definitely recommend

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Facebook Jan 30, 2022

I highly recommend Rountree Moore Kia. Everyone there treats you like family or close friend. I give rave reviews to Trey, Berry, Josh, Demetrius and the receptionist whom I can’t remember her name. If you are looking for a automobile this is the place to go!

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Google Jan 30, 2022

I can honestly say that out of all the 5 times I've bought a car making business with Rountree Moore Kia it's been the most unique and pleasant of all. Starting with the fact that I didn't have to sit at a dealership for hours of negotiations because they were acomodating and competent enough to take care of everything over the phone since I live 4 hours away from their location. Needless to say they even delivered the car to me the next day. They have a great rounded sales team from the sales person to the sales manager. ...

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Google Jan 25, 2022

I bought a nice car from these guys. Very easy and they went above and beyond for me to drive out that day. Go see JP and tell him Keith sent you. You won't be disappointed 😁.

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Google Jan 24, 2022

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Google Jan 4, 2022

What a wonderful experience at the Kia Dealer in Lake City. The staff was outstanding, service was impeccable, very clean and well kept dealership, and we were in and out....we just want to give a big shout out to Trey his expertise with our new Telluride has been such a blessing...thank you Demetrius and Jesse for a job well done. I have recommended all of my friends to go there for their automobile needs!! Thank you guys!!

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Google Dec 29, 2021

highly recommend these guys, great sales team, seth was very knowledgeable and helpful along with the sales manager demetrius, such a delightful experience altogether

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Google Dec 29, 2021

Sales team was great, highly recommend the dealership, one of the best experiences I’ve had a dealership…a real no pressure type of place.

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Google Dec 29, 2021

The dealership is amazing, and Ricky Rivera was an awesome salesman through the process.

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Google Dec 29, 2021

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Google Dec 29, 2021

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Google Dec 29, 2021

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Google Dec 29, 2021

Ayo, that guy Trey S. was awesome and professional. Funny dude. Go see him.

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Google Dec 22, 2021

I dont post alot, but when you have a positive and wonderful experience; you share. I am thrilled to have gone to Rountree Kia to purchase my new car. Trey and Jesse were GREAT! I provided a run down of what I wanted and liked and they did the work to get me into a brand new 2022 Kia Seltos EX. I'm sure it wasnt easy to please me and get all I wanted at the right price point but they exceeded my expectations. A wonderful place to buy without the salesman pressure and pitches. I recommend to all looking ...

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Google Dec 20, 2021

Me and the wife went in on Saturday December 18 2020 we were there for service with no intent to buy .. but we looked at the Kia carnival and really liked. It our sales guy and finance manager there alone with the rest really worked hard for us and got use right we’re we need to be on payments we traded to vehicles for it . Our coustumer service here amazing … first time come out on top for once

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Google Dec 16, 2021

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Google Dec 14, 2021

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Google Dec 12, 2021

One of the best car buying experiences I’ve ever had! The store itself was nice and very welcoming but the icing on the cake was Xavier he was the most professional and knowledgeable sales consultant I’ve had the pleasure of working with. Would recommend him to anyone looking to purchase a vehicle!

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Google Dec 11, 2021

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Google Dec 11, 2021

I Had a great experience with Seth. He helped me get what I needed and satisfied with the results. I would recommend him to anyone looking for a vehicle.

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Google Dec 10, 2021

I had a great experience at Rountree Moore Kia. Highly recommend Joshua Cleveland. Super funny and an all around caring guy whos going to get you in the car you love.

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Google Dec 10, 2021

Ricky Rivera was an amazing salesman and friend through out the experience, the entire dealership was extremely friendly and attentive to my needs and wants. Highly recommend purchasing from Ricky!

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Google Dec 10, 2021

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Google Dec 10, 2021

One of the best car buying experiences I’ve had! Xavier was a very thorough and understanding sales consultant making sure I understood every feature in my new Kia Soul. My wife and I were very pleased with our purchase and would recommend them to anyone looking to buy a Kia.

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Google Dec 8, 2021

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Google Dec 7, 2021

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Google Oct 27, 2021

If you need anything from sales DO NOT SPEAK To DEMETRI!!!! He is the most unprofessional, rude person I have come into contact with at this business. I called to ask about an issue with a car I purchased and he was very condescending and rude..he needs a lesson in customer service! Instead of listening to you he cuts you off cause he thinks he knows the answer before you even finish what you’re trying to say. Everyone else I have come into contact with has been fantastic. The 5 ⭐️ are for them.

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Google Oct 26, 2021

Kristan Laga was awesome both times I went for service. Great at her job, explained everything to me, professional and nice.

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Google Oct 8, 2021

Perry & Russ in parts and service are outstanding! They get your service booked quickly and take care of you. Russ is absolutely delightful to talk to and gets your appointments booked fast. Perry showed me some other vehicles while I waited and made sure my car had all the work it needed.vAnd always makes sure my car gets All the repairs it needs. Nice job to you both! I enjoy my visit and fresh coffee.

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Facebook Sep 30, 2021

Rufino was great!!!! He was patient, worked with us to find the vehicle that best suited our needs and was never pushy!!!! He went above and beyond. I would highly recommend you see him for your next vehicle purchase! My only complaint is how they handled and valued my trade-in. It was made to seem my vehicle had little to no value despite the NADA value, however, it is now listed for sale at the NADA value. I guess that’s the name of the game.

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Google Sep 27, 2021

Extremely happy with my purchase from Kia in Lake City. I’ve had some awful previous buying experiences, one that left me majorly upside down and I just want to say a huge thank you to Doug, Josh & Jose at the dealership for making this car happen for me. I finally have my SUV and couldn’t be happier with the quality. You all really worked magic and it’s so nice to get salesmen that are genuine. I’ve been trying to get into a bigger vehicle for years and with my credit and bills piling on top ...

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Facebook Sep 23, 2021

The staff here is truly amazing. They go above and beyond to help you find the vehicle of your dreams! Trust me when I say this is the dealership you WANT to go to.

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Google Aug 22, 2021

While traveling north on I75 from Orlando to the panhandle of Florida the Air Conditioning on our 2016 Kia Sorrento stopping working. We had to be at our destination by early the next morning. We called from just south of Gainesville to ask if they could look at the issue and either repair that day or arrange parts to be installed at our destination the next day. Russ Waters took our call, quickly determined they could at the least determine the issue when we arrived in about 40 minutes. They took the car back immediately, we walked down the street to have ...

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Google Aug 11, 2021

Jose Rangel IS THE BEST .. working with him was and absolute Pleasure! Jose is Extremely Patient, I never felt pressured to make a decision, and most importantly, Professional-who knows the car business inside and out . The process took awhile but was Well worth it , Jose stayed in touch with me the Entire time which only made the sale Experience even more Enjoyable. I HIGHLY RECOMMEND YOU TALK TO JOSE IF CONSIDERING TO BUYING A CAR .

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Google Aug 1, 2021

Roundtree Moore Kia, has a top notch service Department due to Melissa Oshea Excellent Customer Service. If you want Great Service at a reasonable price come see Melissa at Roundtree Moore.

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Google Jul 14, 2021

Great service Got me in my first new car. Thank you Jesse Herrera and Erick McDonald and the rest of there team. Great place to buy a car

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Google Jun 22, 2021

I totaled my vehicle one a Friday found this vehicle on Wednesday and purchased on Saturday. The GM Josh and sales associate Xavier were excellent to work with and very helpful. I am now the proud owner of a 2021 Kia Sorento SX and love it! Would definitely recommend this dealer!

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Google May 26, 2021

The best buying experience I have ever had except from McCormick Motors in Nappanee IN. where I use to work. What else can I say. Thanks for your help in purchasing a car in these trying times. They were the only dealership that offered to try to find me what I needed and followed through Thanks again.

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Google May 19, 2021

Great service department!

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Google Apr 18, 2021

Excellent customer service. Professional and courtesy staff. Easiest car buying experience I have ever had.

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Facebook Apr 16, 2021

courtesy & kindness of EVERYONE.

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Google Mar 28, 2021

Where do we begin. We had Ricky Rivera as our salesman and he was phenomenal. He was very educated and he had great customer service. It was such a delight to meet him and the rest of the staff we were treated just like family. We are proud owners of a 2021 Kia Sorento and could not be happier with our purchase and over all experience!

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Google Mar 1, 2021

Service manager was top notch! Thank you for taking such good care of us! Billy and Amanda Paradis😊

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Google Jan 17, 2021

We live in N Georgia and broke down in Lake City. I called Kia and they got my car right in. Even suggested a good towing company (Davis Towing). Not only did they rush to fix my car, but they informed me it was all covered! Matt Noonan at the front kept me informed at all times via text on the repairs. I am so happy I had them take my car in. Would definitely recommend if you’re in their area.

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Google Jan 17, 2021

The only reason I give a 5 🌟 because the young man in the service department. Know how to greet his customers with hello and may I help you. The others only they said is hello, that was it. And didn't ask me why I was there for. I thanks 😊 this young man for his help and his time with me. I really appreciated.

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Google Jan 16, 2021

My overall experience with this dealership was top notch. Everyone that I came in contact with that day was super kind and friendly from the finance manager to the front desk receptionist. I purchased my 2019 Kia stinger from this dealership about two weeks ago and had the pleasure of working with Trey. KEEP HIM AROUND! He was awesome. I drove down from Warner Robins ga to come and purchase this car and he was very easy to get in touch with, very personable and accommodating. He did his job while also remaining responsive to my wishes as the buyer. I’...

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Facebook Jan 14, 2021

Had a great experience and deal working with Trey Scaff!!

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Google Nov 14, 2020

We had an excellent experience on our visit and purchase of our 2020 Kia Rio. Our salesman Joseph Shoemake went the extra mile. We were treated with respect and he was very honest and upfront. I have never had the experience of dealing with someone with the integrity he has shown. From the moment we walked in until we left it was an amazing experience. The entire staff were very professional and caring ❤. Go to Roundtree Moore Kia and ask for Joseph Shoemake. It will be an amazing experience. GOD BLESS YOU JOSEPH AND STAFF AT ROUNDTREE MOORE KIA.

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Google Nov 2, 2020

Trey was amazing to deal with. Thank you.

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Facebook Nov 2, 2020

Trey was amazing! Thank you so much.

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DealerRater Nov 2, 2019

I hate car shopping because of pushy salesmen and how long the process takes. My experience at Roundtree was by far the best experience I’ve ever had. Walt was very informative and kind along with everyone else. My family and I were out fairly quick! I highly recommend Roundtree and I love my Kia!!!! Thanks guys!!!!

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DealerRater Oct 23, 2019

Sales team was about to answer our questions and get us in and out quickly. We love our new Telluride SX! Thanks Walt and Justin.

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